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Website Terms & Conditions of Use

1.Introduction

1.1These terms and conditions shall govern your use of our website.

1.2By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

1.3You must be at least 16 years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 16 years of age.

1.4Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy and cookies policy.

2.Copyright notice

2.1Copyright (c) 2018 Brilliant Liverpool Tours Ltd.

2.2Subject to the express provisions of these terms and conditions:

(a)we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and

(b)all the copyright and other intellectual property rights in our website and the material on our website are reserved.

3.Licence to use website

3.1You may:

(a)view pages from our website in a web browser;

(b)download pages from our website for caching in a web browser;

(c)print pages from our website;

(d)stream audio and video files from our website; and

(e)use our website services by means of a web browser,

subject to the other provisions of these terms and conditions.

3.2Except as expressly permitted by Section 3.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.

3.3You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.

3.4Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.

3.5Unless you own or control the relevant rights in the material, you must not:

(a)republish material from our website (including republication on another website);

(b)sell, rent or sub-license material from our website;

(c)show any material from our website in public;

(d)exploit material from our website for a commercial purpose; or

(e)redistribute material from our website.

3.6Notwithstanding Section 3.5, you may redistribute our newsletter in print and electronic form to any person.

3.7We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

4.RSS feed

4.1You may access our RSS feed using an RSS reader or aggregator.

4.2By accessing our RSS feed, you accept these terms and conditions.

4.3Subject to your acceptance of these terms and conditions, we grant to you a non-exclusive, non-transferable, non-sub-licensable licence to display content from our RSS feed in unmodified form on any  website owned and operated by you, providing that you must not aggregate our RSS feed with any other feed when displaying it in accordance with this Section 4.3.

4.4It is a condition of this licence that you include a credit for us and hyperlink to our website on each web page where the RSS feed is published (in such form as we may specify from time to time, or if we do not specify any particular form, in a reasonable form).

4.5We may revoke any licence set out in this Section 4 at any time, with or without notice or explanation.

5.Acceptable use

5.1You must not:

(a)use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;

(b)use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

(c)use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;

(d)conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;

(e)access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;

(f)violate the directives set out in the robots.txt file for our website; or

(g)use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).

5.2You must not use data collected from our website to contact individuals, companies or other persons or entities.

5.3You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.

6.Report abuse

6.1If you learn of any unlawful material or activity on our website, or any material or activity that breaches these terms and conditions, please let us know.

6.2You can let us know about any such material or activity by email or using our abuse reporting form.

7.Limited warranties

7.1We do not warrant or represent:

(a)the completeness or accuracy of the information published on our website;

(b)that the material on the website is up to date; or

(c)that the website or any service on the website will remain available.

7.2We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

7.3To the maximum extent permitted by applicable law and subject to Section 8.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.

8.Limitations and exclusions of liability

8.1Nothing in these terms and conditions will:

(a)limit or exclude any liability for death or personal injury resulting from negligence;

(b)limit or exclude any liability for fraud or fraudulent misrepresentation;

(c)limit any liabilities in any way that is not permitted under applicable law; or

(d)exclude any liabilities that may not be excluded under applicable law.

8.2The limitations and exclusions of liability set out in this Section 8 and elsewhere in these terms and conditions: 

(a)are subject to Section 8.1; and

(b)govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.

8.3To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.

8.4We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

8.5We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

8.6We will not be liable to you in respect of any loss or corruption of any data, database or software.

8.7We will not be liable to you in respect of any special, indirect or consequential loss or damage.

8.8You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

9.Indemnity

9.1You hereby indemnify us, and undertake to keep us indemnified, against any and all losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute) incurred or suffered by us and arising directly or indirectly out of your use of our website or any breach by you of any provision of these terms and conditions.

10.Breaches of these terms and conditions

10.1Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may: 

(a)send you one or more formal warnings;

(b)temporarily suspend your access to our website;

(c)permanently prohibit you from accessing our website;

(d)block computers using your IP address from accessing our website;

(e)contact any or all of your internet service providers and request that they block your access to our website; and/or

(f)commence legal action against you, whether for breach of contract or otherwise.

10.2Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

11.Third party websites

11.1Our website includes hyperlinks to other websites owned and operated by third parties; such hyperlinks are not recommendations.

11.2We have no control over third party websites and their contents, and subject to Section 8.1 we accept no responsibility for them or for any loss or damage that may arise from your use of them.

12.Trade marks

12.1Any trade marks, our logos and our other registered and unregistered trade marks are trade marks belonging to us; we give no permission for the use of these trade marks, and such use may constitute an infringement of our rights.

12.2The third party registered and unregistered trade marks or service marks on our website are the property of their respective owners and, unless stated otherwise in these terms and conditions, we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any licence to exercise such rights.

13.Competitions

13.1From time to time we may run competitions, free prize draws and/or other promotions on our website.

13.2Competitions will be subject to separate terms and conditions (which we will make available to you as appropriate).

14.Variation

14.1We may revise these terms and conditions from time to time.

14.2The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.

15.Assignment

15.1You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions. 

15.2You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions. 

16.Severability

16.1If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

16.2If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. 

17.Third party rights

17.1A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.

17.2The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.

18.Entire agreement

18.1Subject to Section 8.1, these terms and conditions, together with our privacy and cookies policy, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.

19.Law and jurisdiction

19.1These terms and conditions shall be governed by and construed in accordance with English law.

19.2Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.

20.Our details

20.1This website is owned and operated by Brilliant Liverpool Tours Ltd.

20.2We are registered in England and Wales under registration number 09583202, and our registered office is at 19 Churston Road Liverpool L16 9JS .

20.3Our principal place of business is at 19 Churston Road Liverpool L16 9JS .

20.4You can contact us:

(a)by post, using the postal address given above;

(b)using our website contact form;

(c)by telephone, on +44 800 246 1959 ; or

(d)by email, using This email address is being protected from spambots. You need JavaScript enabled to view it. .

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About Our Team

Our Tour Guides are all local.
Some are qualified Blue Badge Guides, while others are qualified at level 3 skills for growth.
All are trained and insured. Using native bi-lingual speakers enable us to deliver tours & experiences that’s it’s not possible for others to create.

Contact Us

  • 19 Churston Road, Liverpool, L16 9JS

  • T: +44 (0) 800 246 1959
    M: +44 (0) 7545 111397
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